Privacy Policy
Effective Date: 20 April 2025
The Don Hair values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thedonhair.com, make a purchase, or use our services.
By using our website or engaging with us, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, billing and shipping address.
- Order Information: Products purchased, payment method (via secure third-party providers), order history.
- Account Information: If you create an account, we may collect your login credentials.
- Communications: Records of your interactions with us, including bookings, customer service messages, or reviews.
- Technical Information: IP address, browser type, device information, and website usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process orders, bookings, and payments
- Communicate with you about your order, inquiries, or services
- Send updates, promotions, and news (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We only share your data with trusted third parties when necessary:
- Service Providers: For payments, delivery, booking systems, and email communication
- Legal Compliance: When required by law, court order, or regulatory authorities
- Business Operations: In the event of a business transfer, merger, or restructuring
4. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Delete your account or request data removal
- Opt out of marketing emails at any time
- Withdraw consent for us to process your information (where applicable)
To exercise your rights, contact us at: info@thedonhair.com
5. Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You may modify your browser settings to decline cookies; however, this may affect certain features on our site.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
8. Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Don Hair
Email: info@thedonhair.com
Address: The Embassy, 50 Mulbarton Road, Beverley, Lonehill Johannesburg 2190, South Africa
